Changing Habits, Driving Growth

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Once a habit is formed, it becomes very difficult to change

The difficulty of breaking established habits is evident in business management, as seen in the struggles of companies like Blockbuster and traditional automotive manufacturers. Their challenges in adapting to market changes often stem from entrenched practices rooted in organizational culture, past successes, and established business models. However, from an Islamic perspective, changing harmful habits aligns with principles such as continuous improvement (Ihsan), accountability (Hisab), and the avoidance of harm (Nahi Anil Munkar). Islam emphasizes the need to adapt, grow, and strive for excellence in all areas, including business.

Blockbuster’s failure to embrace digital streaming technologies illustrates the crucial link between accountability and foresight, concepts central to Islamic teachings. Instead of clinging to their established rental model, Blockbuster could have proactively applied the principle of foresight by investing in research and development of streaming services. This would have demonstrated a commitment to meeting evolving consumer needs, reflecting the Prophet Muhammad ﷺ's saying, "The best of people are those who are most beneficial to others" (Al-Mu'jam al-Awsat 5787).

Similarly, the resistance of some traditional automakers to the shift towards electric vehicles reveals an attachment to outdated practices that can be seen as detrimental. This reluctance contradicts the Islamic principle of environmental stewardship, which encourages sustainable practices. The Hadith, "The earth is green and beautiful, and Allah has appointed you His vicegerents over it" (Sahih Muslim), emphasizes our responsibility to protect the environment. Embracing cleaner technologies, like electric vehicles, aligns with this duty to preserve resources and avoid contributing to environmental harm. To demonstrate accountability, these companies should set clear targets for reducing emissions, invest in research and development, and engage in transparent communication with consumers about their efforts.

Furthermore, clinging to outdated business models can be considered a form of 'harm'– a harm to the company itself, its employees, and potentially even the environment or society. This reinforces the Islamic imperative for change and adaptation.

The challenges of changing entrenched habits in business can be effectively addressed through continuous improvement, accountability, and adaptability—principles echoed in Islamic guidance. Companies that overcome these challenges by innovating and planning responsibly not only achieve success but also contribute to societal well-being, fulfilling their role as responsible stewards in the world.